Cancellation and Refund Policy
Last updated: May 10, 2024
Thank you for purchasing services at F12 Design.
If, for any reason, You are not completely satisfied with a purchase, we invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to KONTTEIL ONLINE SOLUTIONS (OPC) PRIVATE LIMITED, 45/3 Gopala Krishna Complex, Residency Road, Mahatma Gandhi Rd, Bengaluru, Karnataka 560025.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to F12 Design, accessible from https://f12design.com/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Cancellation Rights
You are entitled to cancel Your Order within 30 days without giving any reason for doing so.
The deadline for cancelling an Order is 30 days from the date on which You received the Services or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: support@f12design.com
- By phone number: 6281216149
- By mail: 45/3 Gopala Krishna Complex, Residency Road, Mahatma Gandhi Rd, Bengaluru, Karnataka 560025
We will reimburse You no later than 14 days from the day on which We receive the request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Refund
In order for the Goods to be eligible for a refund, please make sure that:
- The Services were purchased in the last 30 days
The following Services cannot be returned:
- The supply of Services made to Your specifications or clearly personalized.
- The supply of Services which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Services may be refunded. Unfortunately, Services on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
If you are dissatisfied with our service for any reason, you can request a complete refund within the first 14 days.
You are responsible for the any others costs pertaining to the risk of returning the Services to Us. Please contact the following address:
By mail: 45/3 Gopala Krishna Complex, Residency Road, Mahatma Gandhi Rd, Bengaluru, Karnataka 560025
By phone number: 6281216149
By email: support@f12design.com
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: support@f12design.com
- By visiting this page on our website: https://f12design.com/
- By phone number: 6281216149
- By mail: 45/3 Gopala Krishna Complex, Residency Road, Mahatma Gandhi Rd, Bengaluru, Karnataka 560025
