At F12 Design, we are committed to delivering high-quality digital designs with prompt and efficient service. Our team ensures that your orders are processed and delivered swiftly, allowing you to enjoy your digital products without delay.
1. Digital Delivery
All orders for our digital design services are processed and delivered electronically within 24 hours of purchase. Since our products are digital, no physical shipping is required. You will receive your completed design via email or through a downloadable link on our platform.
2. Return Policy
We offer a 14-day satisfaction guarantee for our digital products. If, for any reason, you are not satisfied with your purchase, you can request a full refund within 14 days of receiving your order. Please note that the digital product must remain unused, and any associated rights of use must be discontinued immediately upon refund.
3. Incorrect Email Address Disclaimer
It is the responsibility of the customer to ensure that the email address provided at checkout is accurate. In case of an incorrect email address, please contact us as soon as possible so we can update the information and ensure you receive your order promptly.
4. Undeliverable Orders
If your order cannot be delivered due to an incorrect email address or other issues on your end, we will make every effort to resolve the issue. However, please be aware that undeliverable orders may delay the delivery of your digital product.
5. Lost or Missing Digital Orders
If you have not received your digital order within the promised 24-hour window, please check your spam or junk folder. If you still cannot locate the order, reach out to us immediately so we can resend it.
6. Acceptance of Terms
By placing an order with F12 Design, you acknowledge and agree to the terms outlined in this Shipping Policy.
7. Contact Information
For any questions or concerns regarding your digital order, feel free to contact us:
F12 Design
C/O Kontteil Online Solutions (OPC) Private Limited
Gopala Krishna Complex, 45/3 Residency Road, Mahatma Gandhi Rd, Bengaluru, Karnataka 560025
Phone: +91 6281216149
For further assistance, visit: https://f12design.com/contact
